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Author Topic: Pushy customers?  (Read 1132 times)

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Pushy customers?
« on: January 11, 2018, 08:19:00 PM »

How do you guys deal with pushy customers?  I had a outstation manager keep pushing me to depart with questionable weather.  I wanted time to get better weather reports and extra fuel but the manager kept telling me that I was going to be late departing.  He kept calling the destination ramp and asking them about the weather.  Official weather sources were showing ceilings at minimums with icing and turbulence all the way home. 

I finally said as PIC I have final authority for when we depart and I am not going to depart till I am comfortable with the weather. 

What are you guys doing with pushy customers? 
I am a leaf on the wind!